Fixed AVG 9 Install Error: Connecting to Registry Root
Error installing AVG 9
If you get this error;
AVG 9 Install
Error: Connecting to item registry root HKCU (username) failed. Access is denied
You are in the right place. I have found a very simple solution.
First, I have only noticed this error on Windows XP machines and those machines were on a Windows domain. But, if you don’t know where to look you could spend way too much time trying to install an anti virus program.
A small rant here; when you install AVG 9 you have to download the program during the install. This is great to make sure you get the latest application, but crappy because there servers are slow. And, if you do get this error message you have to download again to test if you fixed it!
AVG 9 Install Error Fixed
- Restart your computer
- Login as the LOCAL administrator
- Open My Computer
- Open Documents and Settings
- Delete all files in the, NOT the folders
- Install AVG 9
Yeah, when you install AVG the best way is to download the program during the install. But the downloads can be very frustrating and time consuming. I am not even sure why AVG does this. Thanks for the tip though.
Jerin,
Thanks for stopping by. The funny part is that even though you have to download the install, there are still program updates you need to get. Go figure…